When you forget your password

  1. If you have forgotten your password, tap (a) on the "Sign in" screen.
    "Reset Password" window appears.

  2. Enter your e-mail address to (b).
  3. Tap the [Send] (d).
    An e-mail to reset your password is sent.

    (c) [Cancel] button
         To close the window without resetting the password, tap this button.

  4. Tap the link on the e-mail.

  5. Set the new password following the instructions on the screen.


    Password must contain the followings:

    • 8 or more characters
    • Combination of at least three types of characters.
      (uppercase letters [A-Z], lowercase letters [a-z], numbers [0-9], or symbols)