1. Personal Information Collected From You
"Personal Information" is information that identifies You as an individual or relates to an identifiable person. FGL collects the following Personal Information about You in connection with Your registration for and use of the Services:
- First and last name
- Email address
- Phone number
- Fax number
2. Other Information Collected From You
- Usage Data: FGL may collect certain usage data and statistics from You, such as when, how, and how much You have used the Services.
- Device Data: FGL may collect the IP address of Your device using or accessing the Services.
3. Aggregated Personal Information.
Aggregated Personal Information is Personal Information and other information in an aggregated form that does not personally identify You or any other use of the Services. For example, FGL may aggregate Personal Information and/or Other Information to calculate the percentage of users accessed from a specific area. FGL may use and disclose such Aggregated Personal Information for any purpose. For example, FGL may share such Aggregated Personal Information with our affiliated companies, agents and business partners, including for their marketing and other business uses, and/or disclose user statistics in the form of Aggregated Personal Information in order to describe FGL’s Services to current and prospective business partners and to other third parties for lawful purposes.
4. How Your Information is Used
Without limitation to Section 3, FGL may use Your Personal and Other Information without further notice to You for the following purposes:
- To provide You with the Services, including to respond to Your inquiries and fulfill Your requests; and
- For FGL’s internal business purposes, such as data analysis and analytics, developing new products and services, and providing, maintaining, developing and enhancing the Services
5. Sharing Your Personal Information with Third Parties
FGL is not in the business of selling Your information. However, in certain circumstances, FGL may share Your Personal Information with third parties without notice to You, including for the purposes set forth above in Section 4 and/or under the circumstances set forth below and for other lawful purposes:
- FGL’s Subsidiaries and Affiliated Companies
FGL may share Your Personal Information with FGL’s subsidiaries and affiliated companies. FGL is the party responsible for the management of the jointly-used Personal Information.
- Authorities and Law Enforcement Agencies
As FGL believes to be necessary or appropriate: (a) under applicable law, including laws outside Your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside Your country of residence; (d) to enforce FGL’s terms and conditions; (e) to protect FGL’s operations or those of any of FGL’s affiliated companies; (f) to protect FGL’s rights, privacy, safety or property, and/or that of FGL’s affiliated companies, You or others; and (g) to allow FGL to pursue available remedies or limit the damages that FGL may sustain.
- Other Third Parties
To third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition, directly or indirectly, of all or any portion of FGL’s business, assets or stock (including in connection with any bankruptcy or similar proceedings).
FGL seeks to use reasonable organizational, technical and administrative measures to protect Personal Information within FGL’s organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If You have reason to believe that Your interaction with FGL is no longer secure (for example, if You feel that the security of Your account has been compromised), please immediately notify FGL in accordance with the "Contacting FGL" section below.
7. Choices and Access
- Receiving electronic communications from FGL
If You no longer want to receive marketing-related emails from us on a going-forward basis, You may opt-out by following the instructions in such emails.
- FGL’s sharing of Your Personal Information with its affiliated companies for their direct marketing purposes
If You would prefer that FGL not share Your Personal Information on a going-forward basis with FGL’s affiliated companies for their direct marketing purposes, You may opt-out of this sharing by the instructions in the applicable emails.
If You opt-out of receiving any of the foregoing communications through the methods outlined above, FGL will try to comply with Your request(s) as soon as reasonably practicable. Please note that FGL may still send other messages to You, such as administrative or Services-related messages.
8. Review/Update Your Personal Information
If You wish to access, modify, and/or update the Personal Information You provided to FGL, You may do so by contacting FGL in accordance with the "Contacting FGL" section below.
If You have any questions regarding FGL’s handling of the information You provide to FGL please contact FGL at Our Inquiry Form.
Please make Your request clear. For Your protection, FGL may only implement requests with respect to the Personal Information associated with the particular email address that You use to send FGL Your request, and FGL may need to verify Your identity before implementing Your request. FGL will try to comply with Your request as soon as reasonably practicable.
Please note that FGL may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within FGL’s databases and other records, which will not be removed.
9. Retention Period
10. Use of Services by Minors
The Services are not directed to individuals under the age of thirteen (13), and FGL requests that they not provide Personal Information through the Services. If You are under thirteen (13) please do not provide FGL with any Personal Information. If You have reason to believe that a child under the age of thirteen (13) has provided Personal Information to FGL through the Services, please contact us and FGL will endeavor to delete that information from its databases.
11. Transfer of Personal Information
The Services are controlled and operated by FGL from Japan. Your Personal Information is stored and processed in Japan, and by using the Services You consent to the transfer of information to countries outside of Your country of residence which may have data protection rules that are different from those of Your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access Your Personal Information.
12. Sensitive Information
FGL asks that You not send, disclose or otherwise make available to FGL any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) on or through the Services or otherwise.
A cookie is a small piece of code which is sent from our servers to your computer. It does not contain any personal information and is used to improve the functionality of the website and also to anonymously track user visits, to enable us to improve the overall user experience by making improvements to the website. We do not use information based on your location, IP address, internet service provider, company or other identification data. We may, for example, track the overall number of visitors to a specific page, or record where site visitors are coming from and which search terms were used to find us.
15. Contacting FGL
If you have any questions regarding FGL’s handling of the Personal Information You provide to FGL, please contact FGL at Our Inquiry Form.
If you want to contact us by e-mail, because email communications are not always secure, please do not include sensitive information in Your emails to FGL.
LAST UPDATED ; May 2018